Preferred Health Resources is a hands-on medical
billing company that acts as an extension to a medical practice’s staff.
We found PHR has a number of advantages over other medical billing companies:
- Individual Account Executive
Each Client is assigned their own account executive. You deal with same representative
who is uniquely familiar with your practice. Also, each account rep
has a backup. - No Recorded Voice prompts
All calls are answered personally. Does anyone want to go through the labyrinth
of touchtone choices, only to be left on hold, disconnected, or worse, left
with an unresolved billing inquiry. PHR never uses electronic voice prompts
during regular business hours. When a patient calls they speak directly with
an account representative. Questions are answered courteously, and all efforts
are made to expedite a settlement. Patient privacy and support are never
compromised. - 24 Hour Claim Processing
When claims are received at PHR, they are processed within 24 hours.
A practice can use paper to submit receivables uisng the Palm/PDA electronic
billing application. - Electronic Claims Submissions
PHR daily submits claims electronically to Medicare, Medicaid, BCBS and all
commercial carriers. Once received the data is checked by the account representative,
corrections if necessary are made, and then PHR submits the claims. - Claims Follow-up
PHR aggressively follow-up on all claims. Account executive deal directly with carriers and patients, PHR has follow-up specialists that assist in calling patients to deal with outstanding balances. We dont get paid unless you get paid.
At Preferred Health Resources they realize there are back office expenses and
they look to reduce those costs. They offer Practice Management software so
a practice doesn’t have purchase this type of software. Preferred
Health Resources is all-inclusive. There are no additional fees or
charges. With a standard PC and have access to the Internet, a physician
can have the entire package, a total billing service which includes:
- Practice Management Software
A comprehensive PMS that meets the needs of most private and faculty practices. - The Front Desk, Patient Demographics
First things first, get the patients’ basic information, and be able to
quickly retrieve it. - Appointment Scheduler
Appointment scheduler is included. With this module enter the basic patient
demographics and schedule appointments. Need to change an appointment?
Look it up by appointment date, patient name, SSN, Date of Birth … - Customized Patient Reports
Over 1200 customized statistical patient/record reports available. - User Friendly Software
Using the PMS software is easy and user friendly. It takes just a
few hours of training - Personal Staff Training
PHR trains the practice’s staff on-site or even a physician’s home. - Palm/PDA Program
Unique Palm/PDA application for next day billing. - Secure Internet Access
PHR has secure Internet Access to each account. The data and connection
are secure and protected by multiple firewalls. - Demographics are shipped overnight on the PHR account
PHR services practices through out the United States. - HIPAA Compliant
PHR complies with HIPAA privacy and security regulations.
